Do you know the major social media sites have policies regarding death? Do you know what to do with the online profiles of family members and close friends that pass away? After one of my blog readers responded to my “touching” post Recognize Passed Loved Ones Using Social Media it seemed the digital death topic needed a second look after some social media death policies surfaced.
In the case of Facebook, profiles of the deceased drop out of search. The profile can be memorialized, but if you want to leave a legacy you are going to need plans to keep a website operational after death. In fact, a lot of planning will need to be done if you want to exist online after death. Just like when planning your own funeral, you need to leave someone in charge of caring for your digital life after death.
Facebook Death Policies
Facebook offers to close or memorialize the profile of a departed user upon proof of death, depending on what the user wanted, or what the family decides.
Proof of death includes a copy of the death certificate, and proof that you are the executor, or representative of the deceased estate. When a Facebook member is memorialized, only current ‘friends’ can leave condolence messages and the profile cannot be found via search.
Facebook will not allow you access to the users profile, only for memorialization.
Further details can be found here: Facebook Death Policy
Twitter Death Policies
Twitter allows a family or the executor to close the account, and they receive an archive of all the deceased’s tweets.
- Your full name, email address, and your relationship to the deceased.
- The username of the account holder.
- A copy or link to a published obituary.
Further information: Twitter deceased user policy.
LinkedIn Death Policies
LinkedIn allows you to close a users account by filling out their verification of death form. However, this form requires an email address registered to the deceased member’s account. Without this important piece of information, they will not be able to address your request.
Further information and link to online form: “Verification of Death.”
Death policies of email providers
Years of messages are left on email servers. They should not go abandoned. In fact, some of my favorite reads include Jack Kerouac: Selected Letters Volume 1 and Jack Kerouac: Selected Letters Volume 2 edited by my University of Connecticut Professor Ann Charters. There’s something dreamy about reading someone’s interactions and correspondence with others. Especially when it was written long ago.
Gmail: Gmail will allow a family member an archive of all your email with the following information:
- Family member or executor’s complete name
- The deceased’s mailing address
- Deceased’s email address
- A copy of the deceased drivers license or other ID
- A death certificate.
Gmail won’t delete the user’s account, but allows family to do so after access is granted. For more info: Google’s Decedents’ Accounts page
Hotmail: Hotmail will send you a disc that contains all of the deceased’s contacts, emails, etc. However, they will absolutely not give you access to the account. They will close the account if the family member requests it be closed.
They require the following:
- Family member’s email address.
- An address to send data.
- A ‘power of attorney’ or proof of executorship, and proof of relation.
- A copy of the deceased’s driver’s license or other ID.
- A copy of the death certificate.
- Full name, address and date of birth of the deceased.
- The estimated date of account conception.
- The last estimated sign in date.
For more info: Hotmail’s death policy
Yahoo: Yahoo is the strictest in its death policies.
No access will be granted, no exceptions. But, if the deceased left their login information with you – you’re in! Or they will refer you to their strict death policy:
“No Right of Survivorship and Non-Transferability. You agree that your Yahoo! Account is non-transferable and any rights to your Yahoo! ID or contents within your account terminate upon your death. Upon receipt of a copy of a death certificate, your account may be terminated and all contents therein permanently deleted.”
Live Forever Online?
Can you live forever online without lifting a finger from the grave? There are some artificial intelligence tools that can make it happen.
That Can be My Next Tweet is a service which allows your Twitter profile to go on tweeting after you’re dead. It analyses the DNA of your past tweets, to create short sentences and updates which, even if they don’t make a lot of sense, still sound a lot like you.
Hunch is a program which can access your Facebook and Twitter accounts to predict how you will answer a series of questions. Currently Hunch has an accuracy rating of 83% in the US, and 75% outside of the US. With an 83% accuracy rating in 2011.
Staying in the Game – Steve Jobs Style
With more and more businesses going online the notion of a physical sign on a building like Ford Motors memorializing a person and his/her creation seems distant. After all, everything online ceases to exist when the electricity goes out. That’s why I am really intrigued by Steve Jobs and his creation of Apple University. According to the Los Angeles Times article by Jessica Guynn, Steve Jobs’ virtual DNA to be fostered in Apple University:
…an executive training program called Apple University that Jobs considered vital to the company’s future: Teaching Apple executives to think like him.
“Steve was looking to his legacy. The idea was to take what is unique about Apple and create a forum that can impart that DNA to future generations of Apple employees,” said a former Apple executive who spoke on the condition of anonymity to preserve his relationship with the company. “No other company has a university charged with probing so deeply into the roots of what makes the company so successful.”
Steve Jobs, no stranger to preparation, created the program years before his death. “People familiar with the project say Jobs personally recruited the dean of Yale’s Business School in 2008 to run it.”
So what can mere mortals do to prepare for digital death? A few things I can think of:
- Appoint a digital executor
- Pass down learnings to children
- Record videos to be released online later
- Write, write, write
- Test out the artificial intelligence tools
- Invest now to prepare for your digital afterlife – poor people are often forgotten
- Be a good person so that people will WANT to remember you and keep your thoughts and beliefs alive
Here’s a fun video with some interesting facts…